Contact Info
Monday through Friday, 8am – 8pm EST.
1800 Shames Drive
Westbury, NY 11590
(877)346–3837 or 1–877–EIMETER
support@electroind.com
Electro Industries is committed to product quality and customer service. Following is our standard schedule for in-house and field customer support. Rates are dependent on the type of service that is required and your geographic location.
In-House Repair |
|
Displays | $236.78 |
DMS Series Meters | $236.78 |
F Series Meters | $236.78 |
Modules | $236.78 |
Nexus® 1250/1252 Series Meters | $1617.00 |
Nexus® 1262/1272 Series Meters | $1848.00 |
Nexus® 1450 Series Meters | $1617.00 |
Nexus® 1500+ Series Meters | $1617.00 |
PDA 1252 Portable Units | $2887.50 |
Shark® 50/100 Series Meters | $404.25 |
Shark® 200/250 Series Meters | $693.00 |
Shark® 270 Series Meters | $721.88 |
Shark® Series MP200TM Meters | $1039.50 |
Note on In-House Repair: All repairs include free improvements to specific vintage level hardware and firmware. * If board requires replacement there is an additional fee. Please call 866-928-7908 for pricing.
Calibration Only – Flat Rate |
|
DMMS Series Meters | $225.26 |
F Series Meters | $225.26 |
Nexus® 1250/1252 Series Meters | $981.75 |
Nexus® 1262/1272 Series Meters | $981.75 |
Nexus® 1450 Series Meters | $981.75 |
Nexus® 1500/1500+ Series Meters | $981.75 |
PDA 1252 Portable Units | $1732.50 |
Shark® 50/100/200/250 Series Meters | $404.25 |
Shark® 270 Series Meters | $505.31 |
Shark® Series MP200TM Meter | $750.75 |
Calibration Certificate with Point to Data -CCAL | $126.50 |
* If board requires replacement there is an additional fee. Please call 866-928-7908 for pricing.
Service Notes
- Delays due to weather or airline traffic are charged as travel time.
- Estimates are not firm quotes; actual costs may vary.
- Field Service is billed Portal-to-Portal (from the time we leave to the time we return).
- Warranty Travel and Expenses: All travel and living expenses are billed at cost even in warranty support.
- Non-Warranty Travel and Expenses: All travel and living expenses are billed at cost +10%.
- POs or Credit Cards must be entered prior to repair. All major Credit Cards are accepted.
Field Service |
|
On Site Meter Commissioning (Up to ten meters per day) | |
Weekday | $3349.50 |
Weekend | $4186.60 |
Remote Meter Commissioning (Up to ten meters per day) | |
Weekday | $1375.00 |
Weekend | $1674.20 |
Remote Software Commissioning (Up to 25 meters per day) | |
Weekday | $1375.00 |
Weekend | $1674.20 |
Procedure for Returning Meters for Repair
To return meters for repairs or calibration, send an email to mbaltzer@electroind.com or call 1-516-334-0870 ext. 236.
Contact Info
Monday through Friday, 8am – 8pm EST.
1800 Shames Drive
Westbbury, NY 11590
(877)346–3837 or 1–877–EIMETER
support@www.electroind.com