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EIG’s Tech Support Wins Finalist for Support Team of the Year

Westbury, NY (Thursday, January 31, 2013) – Electro Industries/ GaugeTech (EIG)’s Technical Support Team has been named a Finalist in the Stevie Awards for Sales and Customer Service 2013, in the Front-Line Customer Service Team of the Year category. This award recognizes outstanding performance of a group of individuals who directly support customers.

Since EIG’s beginnings over 30 years ago, customer satisfaction has been one of our top priorities. EIG prides itself on its strong commitment to our customers. Our technical support team, consisting of highly technically skilled and committed professionals, is essential to EIG’s business model and culture.

We are proud of our technical support team, and congratulate them on this accomplishment.

January 31, 2013

Quality is our Most Important Company Goal

Electro Industries believes that quality is our MOST IMPORTANT company goal. To achieve that goal, we provide a multipoint approach to quality. EIG uses advanced standards, from the purchasing of components to the final shipping of products, to insure that our instruments are free from defects when shipped and operate for many years in service. We provide factory tours and have been know to impress people quite often.

In-Process Environmental Testing and 100% Inspection

EIG meters utilize brand-name, industrial temperature components. They receive 100% component insertion inspection, automated computer controlled testing, temperature deviation-based accelerated life burn-in testing and extensive 2.5 KV dielectric testing. We strive to achieve low failure rates by using comprehensive quality-based design and manufacturing techniques. We test extensively so that users can be confident that when they receive and EIG meter, it is one of the best in the industry.

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