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Technical Support

Product Firmware and Release Dates


Nexus Series Meters

Nexus 1500+ Firmware Type Number Release Date
COMM Boot 15.2 September 2018
COMM Runtime 15.2 September 2018
DSP Runtime 17 September 2018
FPGA Runtime 11.3 October 2015
Touch Screen Runtime 24 May 2018

Nexus 1500 Firmware Type Number Release Date
COMM Boot 4.0001 November 2015
COMM Runtime 4.5007 January 2018
DSP 1 Boot 1 April 2009
DSP 1 Runtime 3 March 2012
DSP 2 Runtime 47.0 October 2013
FPGA Runtime 3 March 2012
LCD Display Runtime 23 September 2010

Nexus 1450 Firmware Type Number Release Date
DSP Runtime 1.0007 September 2018
FPGA Hardware 012B504300010007 April 2018
APP ARCHIVE Runtime 2.0001 September 2018
WEB ARCHIVE Runtime 2.0001 September 2018
MODBUS MAP VER Runtime 2.0001 September 2018

Nexus 1252 Firmware Type Number Release Date
COMM Boot 700 August 2008
COMM Runtime 703 June 2011
DSP Boot 700 August 2008
DSP Runtime 702 June 2011
DSP Xilinx Runtime 1 September 2008
COM Xilinx Runtime 3 September 2008

Nexus 1262/1272 Firmware Type Number Release Date
COMM Runtime 626 October 2011
COMM Boot 602 August 2004
DSP Runtime 645 January 2013
DSP Boot 600 August 2004
DSP Xilinx Runtime 8 January 2013
COM Xilinx Runtime 2 August 2008
LCD Display Runtime 101 November 2010
LCD Display Boot 30 November 2010

Nexus 12XX Series Network Card/Modem Card

Firmware Type Number Release Date
INP200/202 Runtime 3.3.18 January 2014
Boot 3.2.1 May 2013
INP2 Runtime 31 May 2005
Boot 111 September 2004

Nexus External I/O Modules and LED/LCD Displays

Build Version Release Date
20mAON4 / 20mAON8 112 17 May 2006
8AI4 / 8AI8 104 13 December 2000
8DI1 106 14 March 2000
1mAON4 / 1mAON8 122 27 May 2006
4PO1 114 17 April 2000
4RO1 123 23 May 2004
P40N+ 10 May 2011
P41N+ 10 July 2011
P43N+ 35 July 2011
P60N Display A016 April 2012
Software Versions Build Release Date
Communicator Ext Application 4.0 4.0.0.399 November 2018
MeterManager Ext 1.5.44 October 2018
Communicator Ext Application 3.0 – Discontinued 3.0.625 May 2014
EnergyReporter Ext 4.5.44 October 2018

Shark Series Meters

Shark 200/200S/200T Firmware Type Number Release Date
DSP Runtime 34 March 2018
DSP Boot 2 July 2007
INP300S Runtime 3.48 October 2018
Boot 3.10 November 2012
INP100S Runtime 3.49 October 2018
Boot 3.10 November 2012
20mAOS Runtime 2.01 January 2012
1mAOS Runtime 2.01 January 2012

Shark 270 Firmware Type Number Release Date
DSP Boot 5.0 November 2016
DSP Runtime 5.0 March 2018
Screen File v8 August 2018

Shark 100/100S/100T/100B/50/50B Firmware Type Number Release Date
DSP Runtime 56 February 2018
DSP Boot 7 October 2004

Shark MP200 Firmware Type Number Release Date
DSP Runtime 4 November 2018
DSP Boot 1 June 2013
LCD Display(MSDN/MLDN) Runtime 10 July 2016

Procedure to Upgrade Your Firmware

1. Contact Tech Support at support@electroind.com or call us at (516)334-0870.
2. Provide both your meter type and serial number.
3. If your model has an upgrade available, our Tech Support will email you the firmware upgrade and release notes for that meter. Instructions to upgrade firmware are readily available in the Communicator EXT instruction manual and support is available by telephone to assist you.
4. Support engineers are also available for on-site update support. Contact the support team for costs.

How Can We Help?

Give us a call at 866-928-7908 or use this form. [contact-form-7 404 "Not Found"]
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