We frequently receive questions about our CPU 1000 Series. We are here to answer the most common questions that might also be on your mind.
Q: What is the CPU 1,000 series?
A: The CPU-1000 is the component of the Futura+ that you connect the monitored voltages and currents to. It is the ‘black box’ where all the analog to digital conversion and digital signal processing, and data logging takes place. It houses any optional memory and event inputs and relay output circuitry. In addition to the CPU-1000, a typical installation adds one or more display modules.
Q: How many displays can I connect to the Futura+?
A: The Futura+ can directly power up to four display modules from the internal power supply of the unit. Many more displays can be driven if an external power supply, such as our Power Brick PB1-9VO available with voltage input range of 12 to 60 VAC/DC (D) or 90 to 240 VAC/DC (D2), is used to supply power to the displays.
Q: What happens if the meter is defective?
A: It is highly unlikely that the meter is defective. EI customer support can usually get it working with you over the telephone. If you are using these metering devices with an external modem, there are many additional configuration issues that need to be addressed. Since this is a daunting task, EIG designs a Modem Manager product that is an RS485 to RS232 converter with built in functionality so that you do not need to program the modem. You can purchase this product at the factory. We can rush one out to you ASAP to solve any modem programming issues.
Have additional questions about your CPU 1000 Series? Feel free to give us a call at 866-928-7908. The friendly staff at Electro Industries/GaugeTech is always ready to help you out!November 20, 2017