Nexus™ Series Life Expectancy

EIG scientists and design engineers have meticulously selected individual components and designed the Nexus™ Series to operate for over 25 years. Moreover, EIG uses name brand components, masked PC boards, optical isolation, MOV protection and many other high quality techniques to insure that the designed product will operate in the harshest electrical environments. In fact, many customers purchase EIG products to replace units that repeatedly failed in the field. EIG also manufactures to IPC 610 – Rev B (electronic manufacturing guidelines) that is the highest industrial standard available. Our years of quality manufacturing experience have lead to EIG producing the best instruments in the world.

Electro Industries/GaugeTech is proud to offer the industry’s best and longest warranty available. EIG has been manufacturing the highest quality digital and microprocessor based instruments since 1973. With this new warranty guide, EIG takes the lead in standing by its product significantly longer than almost all its competitors.

EIG’s Commitment To Quality Manufacturing and Design

In the past few years, EIG has completed a Total Quality company-wide mission to perfect its manufacturing techniques and reduce warranty repair to the part per million level. This was accomplished by adopting new techniques to reduce component failure and increase product life span. The effort included both engineering and manufacturing. EIG's Total Quality mission has lead to a significant reduction in an already low return rate. Today, the return rate of EIG products is at historically low levels.

EIG’s Commitment to Customer Satisfaction

For many years, EIG has not charged for repairs or upgrades for any defects even out of warranty. EIG only charges to repair physically damaged instruments. We firmly believe that the key to growth is customer satisfaction. Since we rarely charge customers, extending the warranty does not pose any additional cost to EIG or to our collective customers. This is the classic “Win-Win” situation.

Questions and Comments